Shipping policy
Shipping policy
Last updated: October 12, 2026
Processing time Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive an email confirmation when your order is placed and another with tracking when it ships.
Delivery time After your order ships, estimated delivery times are:
- Items shipped from the USA: 3–7 business days
- Items shipped from overseas: 7–15 business days
Shipping rates We offer one option, Donaire Standard Shipping, priced by the total weight of your order:
- Up to 0.6 lb: $3.99
- 0.61–1 lb: $5.99
- 1.01–5 lb: $9.99
- Over 5 lb: $14.99
Your exact shipping cost is shown at checkout before you pay.
Multiple packages Items in one order may ship from different warehouses and arrive separately. You will receive tracking for each shipment.
Where we ship We currently ship to addresses within the United States.
Address accuracy Please double-check your address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. Contact us right away if you notice a mistake.
Lost or delayed packages If your tracking has not updated for 7 days, or your package shows as delivered but you have not received it, contact us and we will work with the carrier to resolve it.
Contact agentvc64@gmail.com · +1 410-513-5701